At Florence Melly we welcome comments or concerns and are happy to discuss any issues on an informal basis. Usually most difficulties can be resolved quickly and easily with shared information.  

If you are unhappy with any aspect of your child’s education please make an appointment to see the class teacher. We would hope that discussing the matter with the teacher should be enough to resolve the issue. However, if you are still unhappy please make a further appointment to speak with Mr Heaton.

If you feel that you or your child need support around an emotional/social issue please feel free to make an appointment with our Designated Safeguarding Lead, Mr A Leach or our Pastoral Support Officer, Mr Doyle. They are happy to work with parents/carers, children or signpost to outside agencies when necessary.

Parents Evening Questionnaire and Feedback – October 2018

On parents evening (15/16th October 2018), the majority of you completed the parent questionnaire and feedback form and we appreciate that you did. Your views are very important to us. We appreciate and value all feedback so that we can continue to improve the educational experience that we provide for your children. Please find below the results of the questionnaire, which were overwhelmingly positive and we thank you for that. Rest assured we will be working tirelessly to ensure that any concerns raised during parents evening are addressed. Please come into school to discuss any concerns that you may have. We are here to help and are always available.

Overall Results

We know from your feedback that our school is a safe place for your children. We pride ourselves on the fact that our pupils feel safe and happy and are ready to learn. This was the highest scoring area of the questionnaire with 82% of parents strongly agreeing.

We are glad that you think your children are taught well and make good progress and appreciate, that as supportive parents, you want to do more with them at home to build on what they learn in school. We take onboard your comments about homework and will work hard to ensure this area improves rapidly.

We understand that bullying happens in every school and we always work hard to address issues of bullying effectively and efficiently. It is pleasing when 100% of the parents completing this questionnaire recognise the significant amount of time and effort we have invested in improving how we deal with the small number of bullying incidents we experience. The feedback in this area has improved significantly from the previous questionnaire we conducted.

75% of parents strongly agree that we respond to any other concerns they may have. However, as a school we need to concentrate on the small minority of parents who disagree. And we will. If you ever have an issue or concern, it is vital that you speak with your child’s class teacher, Mr Leach, our Designated Safeguarding Lead, myself or any other member of staff promptly so that the issue can be resolved and appropriate action taken. Our doors are always open.

It is extremely positive that 97% of you felt that you were kept up to date with what is happening in school. We have a fantastic Twitter feed, a great school website and weekly newsletters in place to keep you as up to date as possible. Lots of hard work has been put into this area and it is pleasing to know that it is recognised. We are working hard to further develop our relationship with you, the parents of our children, and you will soon be able to access Class Dojo to monitor your child’s behaviour in school and receive daily updates regarding the rewards they gain. We are hoping to have this up and running by Christmas.

I would like to take the opportunity to direct you to Ofsted’s Parent View website. Parent View is an online questionnaire for you to give your views about this school at any time of the year. It’s easy, it’s quick and it’s a great way of sharing with Ofsted what a great school Florence Melly is.

Lastly, I would like to leave you with a few of the wonderful comments left by our parents…

Comments left by parents

“Fabulous school! I cannot fault it at all.”

“I am really happy with our son’s progress this term. He is really enjoying coming to school this year.”

“As a family, we are pleased that our children are part of the school family at Florence Melly. We owe all staff a debt of gratitude.”

“Keep up doing what you’re doing and all will be well.”

“The homework books last year were fantastic.”

“We are very happy with our son’s progress. We love Florence Melly. Thank you.”

“My child has developed in confidence this term – he feels happy and supported.”

“Thank you for teaching and keeping my children safe.”

“Our son loves school. This is helped by the amazing teachers, support staff and headteacher. They are all approachable and their enthusiasm and support for the children is obvious in all they do. Thank you.”

“I believe if I have any problems, I am able to come in and speak to the school and they will support me and my child.”

“My child has excelled and really come out of her shell over the last 18 months. She is gaining confidence day by day.”

“Fantastic school, fantastic staff. Our child is so happy here.”

“I feel that the school is very supportive. There have been occasions when I have been concerned but the teachers have been really helpful and made time to speak to me after school.”

“There have been issues with bullying in the past but they were dealt with quickly and properly. – once and for all. Thank you.”

“I am very pleased with my daughter’s progress at school. She enjoys every aspect of school life. Thank you.”

Once again, thank you for the fantastic support you have shown.

Kindest Regards.

Mr Heaton

Headteacher