At Florence Melly we welcome comments or concerns and are happy to discuss any issues on an informal basis. Usually most difficulties can be resolved quickly and easily with shared information.
If you are unhappy with any aspect of your child’s education please make an appointment to see the class teacher. We would hope that discussing the matter with the teacher should be enough to resolve the issue. However, if you are still unhappy please make a further appointment to speak with Mr Heaton.
If you feel that you or your child need support around an emotional/social issue please feel free to make an appointment with our Designated Safeguarding Lead, Mr A Leach or our Pastoral Support Officer, Mr Doyle. They are happy to work with parents/carers, children or signpost to outside agencies when necessary.